This privacy policy belongs to Vedaan Global Private Limited (hereinafter referred to as “Vedaan India”, “We”, “Us”, “Our” etc.), a company incorporated under the Companies Act, 2013 and has its registered office situated at 20/3-F, Dr Zakir Hussain CHGS Okhla Road Dr Zakir Bagh Jamia Nagar South Delhi 110025. This policy sets out how Vedaan uses, protects & process any information that customers provides to Vedaan while using the Website available at and which is operated by Vedaan Global Private Limited; We are committed to protecting and respecting the privacy of our customer and we want to disclose our privacy practices including what all information we collect, how we use it, information we share and your rights/ choices regarding Our use and disclosure of your Personal Information. It also details the safety measure employed by us to secure your information and where to reach us if You have any query or complaint regarding the present policy and Our practices.

All the information provided to us by you, including sensitive personal information, is voluntary. You have the right to withdraw your consent at any time, in accordance with the terms of this Policy, but please note that withdrawal of consent will not be retroactive. Vedaan Global Private Limited. respects an individual’s privacy and is committed to protecting the same.

You can access, modify, correct and eliminate the data about you which has been collected pursuant to your decision to become a user of the Website. If you update any information relating to you, we may keep a copy of the information which you initially provided to us in its archives or as required under law.

Due to the communications standards on the Internet, when you visit the Website, we automatically receive the URL of the site from which you came and the site to which you are going when you leave. We also receive the Internet Protocol (IP) address of your computer (or the proxy server you used to access the World Wide Web), your computer operating system and type of web browser you are using, as well as the name of your internet service provider (ISP). This information is used to analyze overall trends to help us improve our service.

The Website uses temporary cookies to store certain data (that is not sensitive personal data or information) that is used by us and our service providers for the technical administration of the Website, research, and development. In the course of serving advertisements or optimizing services to you, we may allow authorized third parties to place or recognize a unique cookie on your browser. We do not store personally identifiable information in the cookies.

We may keep records of telephone calls received and made for making inquiries, orders, or other purposes for the purpose of administration of services, research and development, quality management services and other commercial purposes. We allow other companies to serve advertisements to you. These companies include third-party ad servers, ad agencies, ad technology vendors, and research firms. We may “target” some ads to you that fit a certain general profile. We do NOT use personally identifiable information to target ads.

We assume no responsibility and shall not be liable for any damages to or viruses that may infect your equipment on account of your access to, use of, or browsing the Website or the downloading of any material, data, text, images, video content, or audio content from the Website. If you are dissatisfied with the Website, your sole remedy is to discontinue using the Website.

This privacy policy applies to websites and services operated and managed by us. We do not exercise control over the sites displayed as search results or links within its services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you, for which we are not responsible or liable. Accordingly, we do not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor do we guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by us of the website, the website’s provider, or the information on the website. We encourage you to read the privacy policies of that website.


We reserve Our right to modify or substitute or repeal or re-enact this policy. Thus, we recommend that You keep yourself updated with the present policy to understand how we treat your information.


With regards to this Privacy Policy, the terms will carry the same meaning as defined herein below. Terms which are not defined herein but are defined elsewhere in Our policies/ literature will have that meaning assigned to them therein, if the context allows so. Further, the words not defined herein or elsewhere will have their dictionary meaning.

  • “Account” means a unique account created by You to access Our Services or parts thereof through Our Website.
  • “Automated” means any equipment capable of operating automatically in response to instructions given for the purpose of processing data.
  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Policy) refers to Vedaan Global Private Limited (Vedaan India), having CIN U74110DL2015PTC281904 and registered address at 20/3-F, Dr Zakir Hussain CHGS Okhla Road Dr Zakir Bagh Jamia Nagar South Delhi 110025, India and shall include its affiliates, parent company, undertakings etc.
  • “Cookies” are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that Website among its many uses. For more information on cookies, kindly visit:
  • “Country” refers to the territory of India.
  • “Data Fiduciary” means any person, including the State, a company, any juristic entity, or any individual who alone or in conjunction with others determines the purpose and means of processing your personal data, which in the present case is Company ( Vedaan India).
  • “Data Principal” means the natural person to whom the personal data relates, You.
  • “Data Processor” means any person, including the State, a company, any juristic entity or any individual, who processes personal data on behalf of a data fiduciary.
  • “Device” means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
  • “Personal Data” means data about or relating to a natural person who is directly or indirectly identifiable, having regard to any characteristic, trait, attribute, or any other feature of the identity of such natural person, whether online or offline, or any combination of such features with any other information, and shall include any inference drawn from such data for the purpose of profiling.
  • “Processing” in relation to personal data, means an operation or set of operations performed on personal data, and may include operations such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, use, alignment or combination, indexing, disclosure by transmission, dissemination or otherwise making available, restriction, erasure, or destruction.
  • “Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company who facilitate us in providing Our Services or to perform Services related to the Service or to assist the Company in analyzing how the Service is being used.
  • “Service” refers to Our Website and Services provided by us via electronic sources including Internet.
  • “Usage Data” refers to data collected automatically, either generated using the Website or from the Service infrastructure itself (for example, the duration of a page visit).
  • “Website” refers to Our Website accessible at and Services provided thereon.
  • “You” means the individual accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Website, as applicable.


We communicate with you through various means and channels, including our Platform, e-mail, phone or text messaging on your mobile phone, although we do generally note that our preferred means of communication is email which has the least impact on the environment. Such communications may involve providing and receiving information from you. We collect and receive Personal Information in the following ways:

  • When you submit your Personal Information on our Platform: When you engage in certain activities on the Website, such as creating an account, ordering a product or service from us, submitting content and/or posting content in discussion forums, filling out a survey, posting a review, requesting information about our services, applying for a job (collectively, “Identification Activities”), we may ask you to provide certain information about yourself. It is optional for you to engage in an Identification Activity. If you select to engage in an Identification Activity, however, we may ask you to provide us with certain Personal Information about you, such as your first and last name, mailing address (including PIN code), e-mail address, telephone number, and date of birth, age, and other details. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity. Further, we collect and store your Personal Information through sponsored social media platforms, events, etc. To protect your privacy, you should not provide the Company with any information that is not explicitly requested or that you do not wish to share. You can choose not to provide certain information, but then you might not be able to use our Platform or certain features of our Platform.
  • Other sources: We might receive information about you from other sources, such as delivery and address information from third parties, which we use to correct our records and deliver your next purchase more quickly. Further, we may receive information about you from third parties that feature our products or promotional offers if you have opt-in to receive information from us. You may also choose to participate in a third-party application or social media sites you allow us to collect (or the third-party to share) Personal Information about you, including usage information. We may also receive information, such as marketing-related or demographic information about you from third parties to enhance our ability to tailor our content and offer you the products that we believe may be of interest to you. The Company is not responsible for the privacy practices of such third-party websites, which it does not own, manage, or control.


The information collected differ as per your use of Our Website, for instance if You are merely browsing Website or You are creating an Account with us. We collect your data in number of ways and the same is processed as per the applicable laws (with or without your consent). This Privacy Policy applies to all users of our website.

  • The Company limits itself to collecting information necessary to ensure accurate services and is required to process your order of the Product or provide a refund and continually improve our products and services.
  • Following are the categories of Personal Information that are might be collected and processed by us:
    1. Contact information such as name, address, contact details including telephone number, email id, birth date, Usage Data, Cookies etc.any open data and public records such as information about you that is openly available on the internet.
    2. names of people to whom purchases have been shipped, including their address, telephone numbers, and IP addresses.
    3. Product interest information and, in certain circumstances, your opinions and individual preferences, etc.
    4. We may also maintain a record of your Product interests and acquire information about you from our future affiliates.
    5. phone numbers used to call our customer service number and call records of the conversation to enhance our redressal system.
    6. We may collect and use technical data and related information, including but not limited to technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support, and other services to you (if any) related to the Platform.
    7. We may publish Our promotional offers, surveys, contests etc. as is legally permitted to be held, and in such an event we may ask you for any information as required. Your consent to enter in to any such event is your deemed consent for us to process the data provided for Our business activities.
    8. Information provided by You in order to receive Our promotional offers and others.

In addition to the above-mentioned information, we might as well consult marketing or demographic third-party firms to gather Personal Information to improve Our Services and marketing efforts.


The Company may use your Personal Information to:

  • Verify your identity.
  • Fulfil the Product purchases and transactions or fulfil our contractual obligations.
  • Communicate with you about your account, and activities on the Platform.
  • Sign up for our newsletter, respond to a survey, or marketing communication.
  • Allow us to serve you better in responding to your requests.
  • From respond to reviews, comments, or other feedback provided to us.
  • Administer a contest, promotion, survey, or other site feature.
  • Ask for ratings and reviews of the Products.
  • Follow up with you after correspondence (live chat, e-mail, or phone inquiries).
  • Allow you to log in with a social media account, and share activities on your social media pages.
  • Comply with our legal obligations, policies and procedures, including compliance with relevant industry standards, and the enforcement of our terms and conditions.
  • Help us learn more about your shopping preferences.
  • Conduct marketing and performance research to assist us in measuring our customer services, benchmarking our performance, and help us improve your shopping experiences and Product offerings.
  • Send communication-related to order updates and offers through e-mail, SMS, and social media channels.
  • Do internal research on our customer’s demographics, interests, and behaviour to understand better, and serve you.
  • Provide you with exclusive offers at the Platform, tailor content, advertisements, and improve the Platform and for internal business purposes.
  • Analyze trends, track Customer’s web page movements, help identify you and your shopping cart for aggregate use.
  • Establish, exercise, or defend legal rights in connection with legal proceedings (including any prospective legal proceedings) and seek professional or legal advice in relation to such legal proceedings.
  • Comply with any applicable law, regulation, legal process , or enforceable governmental request.

Retention of your Information?

We only keep your personal data for as long as we need it for the purpose it was collected for, and three years thereafter as required under law of limitation. To determine the appropriate data retention period of your data, we will consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorised use or disclosure of your Personal Information, the purposes for which your Personal Information is processed, whether those purposes can be achieved through other means, and the applicable legal requirements. We may retain some personal data to comply with Our legal or regulatory obligations, as well as to allow us to manage Our rights (for example to assert Our claims in courts) or for statistical or historical purposes. When we no longer need to use your personal data, it is removed from Our systems and records or anonymized so that You can no longer be identified from it.

How Information Is Used and With Whom It Is Shared

We use your personally identifiable information to enhance the Vedaan India Website and to personalize your experience. We may process your Personal Information for purposes necessary for the performance of a contract with You, for example for the processing or fulfilment of the provision of Our Services, and to comply with Our legal obligations.

We may process your Personal Information for the purposes of Our legitimate interests. This includes processing for business creation, development, management, and statistical and research purposes, which will include analysis and tracking your behaviour on Our Website.

We may process your Personal Information for certain additional purposes with your consent, and in these limited circumstances, where your consent is explicitly required for the processing of your Personal Information then we will obtain the same at that time, and You will also have the right to withdraw your consent to processing for these specific purposes (see ‘Right to Withdraw Consent’ section herein).

You may receive marketing and promotional communications (including catalogues) from us, if You have given your consent, and where You have not opted out of receiving marketing communications. You can ask us to stop sending. You marketing messages at any time by following the unsubscribe links on any marketing message sent to You or by emailing us at However, by doing so You will miss out on all amazing offers and Our new products. From time to time, Vedaan India also contacts customers or potential customers by phone, mail, fax or email for the purpose of soliciting feedback, distributing company newsletters or press releases, or announcing new products or Services.

Finally, we may “share” your Personal Information with third parties which perform data processing (e.g. maintenance, backup, analysis, etc.) on Our behalf. Any such third parties will be under an obligation to us to maintain the confidentiality of your Personal Information. We may also collect and report to third parties (such as content and Service providers and advertisers), aggregated information from Our Website.


“Cookies” are an industry standard practice of placing a file or identifying “marker” on a user’s computer for identification and personalization purposes. Our website uses cookies to keep track of customer orders. We also use cookies to deliver content specific to your interests, analyse how visitors and customers interact with Our Website, and for other purposes. We may employ other companies to provide similar marketing Services on Our behalf. with our approval, these third parties may also place “cookies” for analysis purposes. These third-party companies will have access to the information needed to perform their functions but cannot use that information for any other purpose. These third-party companies will only have access to non-Personal Information about your visit or transaction, such as the URLs which lead You to Our Website, pages visited, the product(s) purchased, and the amount spent. These companies will not have access to information that will allow them to personally identify You. Our cookies do not have the capability of “stealing” information from your hard drive. We do not use cookies to store credit card information or other financial or Personal Information. You are not required to accept cookies. However, certain functionality of Our Website may not work properly (if at all), if You reject cookies. We may also use technologies, such as Our own cookies, to provide You with personalized online display advertising tailored to your interests. To opt out of Our cookies used for this online advertising, please call or email us at

Third Parties

We may use the Services of third parties to collect and use anonymous information about your visits to and interactions with Our Website through the use of technologies such as cookies to personalize advertisements for goods and Services.

This Website may contain links to other third-party sites. Vedaan India is not responsible for the privacy practices or the contents of such Websites. Furthermore, we may use outside ad companies to display ads on Our Website. These ads may contain cookies. While we use cookies in other parts of Our Website, cookies received with ads are collected by the ad companies, and we do not have access to this information. Third parties may collect information about You when You view and/or click on their advertising/links from our website, and we do not control the collection of this information. We are also not responsible for the privacy policies of any such third parties, but users are encouraged to refer to the privacy policies of the relevant third parties.


Vedaan India uses prevalent industry practices to safeguard the confidentiality of your Personal Information such as firewalls and authentication protection among other physical restrictions. Vedaan India will periodically review its security policies and implement changes from time to time.

Thus, the importance of securing your Personal Data cannot be reiterated but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security and as such cannot be held liable for any damages.


  • Performance Contract: Personal Information process is performed on the basis that it is necessary for the performance of our agreement with you. An example of this would be where we process your Personal Information for delivering the Products ordered by you on our Platform.
  • Legitimate Interest: legitimate interests will include where we send you marketing information about our products and communicate with you in order to serve better or provide/offer our Services on our Website and to improve the same.
  • Compliance with a Legal Obligation: For certain types of processing, it is necessary in order to allow us to comply with a legal obligation. An example of this would be where we are required to retain business records for fixed periods of time in order to comply with local legal requirements.

Your Rights Under This Policy

Depending on the facts and circumstances related to the Personal Information collected or obtained about You – including, for example, the nature of the information processed or where You are located or reside – You may have rights regarding the Personal Information held about You under the applicable laws. We are committed to honouring your legal rights whilst ensuring that such rights are exercised in accordance with Our legal and ethical obligations. In case you want to utilise any such right with respect to your Personal Information, we recommend that you get in touch with us at the details provided below herein.

Children’s Personal Information

Our website is designed and authorised for use by general audience and is not directed towards Children. We do not knowingly collect or solicit personally identifiable information from any Child. If we learn that we have collected Personal Information from a Child, we will promptly delete that information. If You believe that a Child may have provided us with Personal Information, please contact us at


Individuals of whom Vedaan India has an email or physical address can opt out of receiving regular mail, email, telephone or fax solicitations, surveys, mailings, or other communications from Vedaan India by calling us or by emailing Vedaan India does not share email addresses with any outside companies, other than to service provider engaged to service such individuals.

Individuals who do not want their address released to outside companies can opt out by calling us or by emailing at but this may affect our ability to provide services to you.

Legally Required Disclosure

Vedaan India may be required, by applicable law, subpoena, court order or other legal process to disclose your personally identifiable information, and it is Our policy to comply with any such requirements.

Contacting Vedaan India

If You have any questions about this privacy statement, the practices of this Website, or your dealings with this Website, you can contact:


20 Zakir Bagh, opp. Suryaa Crowne

Plaza Hotel, New Delhi – 110025, India

Contact No: 18001235900

Email ID:


Version dated: November 16th, 2022